MEMBERSHIP RELATED QUESTIONS:

 

 

1. HOW DO I CANCEL MY SUBSCRIPTION?

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If you would like to cancel your membership, please visit http://cancel.verotel.com

I'm sorry to see you go! I hope you may consider coming back to the site at a later time.

 

 

2. WHAT HAPPENS WHEN I CANCEL MY SUBSCRIPTION?

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When you cancel your membership, you will not be billed again and your membership with the site will end when the subscription

you've purchased ends. If you want to become a member once more, you will need to sign up again.

 

 

3. I HAVE LOST MY USERNAME AND PASSWORD!

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If you have lost our username/code and password, all you need to do is request them online. Go to

https://secure.verotel.com/cgi-bin/enduser_info_mail.pl  and enter your email address (the one you used when purchasing your subscription)

and you will have it emailed immediately.

 

 

4. I CAN'T PROCEED FROM THE START MENU OF SOME OF THE GAMES!

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The earlier PC games on Ero-Mania comes in ZIP-files, which means you need to extract the zip-file before playing them.

If you don't, the game isn't able to fetch the files inside the data folder.

 

 

5. I AM HAVING TORUBLE VIEWING SOME OF THE CONTENT IN THE MEMBERS AREA!

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This is most likely caused by a firewall on your computer which interferes with some of the security settings here on the website.

Try to adjust the settings of your firewall or temporarily turn it off while browsing the members area.

 

 

6. VEROTEL WON'T ACCEPT MY PRE-PAID CARD. WHY?

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Given that people who are under the age of 18 can buy a pre-paid card or gift card, Verotel cannot process for most of these cards in an effort to

keep adult content away from those who are underage. There is nothing neither I or Verotel can do about this. Sorry for the inconvenience.

 

 

 

ABOUT ERO-MANIA

 

 

1. DO YOU REALLY PRODUCE ALL THE CONTENT YOURSELF? YOU'RE NOT JUST STEALING THE ART FROM INTERNET PAGES?

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Of course both I and the guest artists are producing all the content ourselves! I'm working very hard to produce the artwork I put up here in order to

try and make a living. There are many sites out there, both paysites and "free" piracy sites that earn money through ads and "premium" file locker memberships,

that heavily profits off of artist's works without their consent. This site is not one of them. By becoming a member on this site, you directly support

the artists! ^_^

 

 

2. WHAT IS YOUR PRIVACY POLICY?

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Ero-Mania respects each individualís right to personal privacy. All transactions are processed safely by a third party billing processor, Verotel.

With this being the case, we do not store nor have access to your sensitive credit card, debit card, or checking account information. For more information,

please see Verotel's Privacy Statement.

 

 

3. WHAT ARE "LOYAL MEMBERS GAMES"?

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"Loyal Members Games" are games from ongoing series here on Ero-Mania, that is available for download for members who have

been around. Each month of completed membership gives the ability to request 1 "Loyal Members Game", and upon the first registration

to the site, the first "Loyal Members Game" ("Lost Hearts 2") will be available upon request. Upon the 7th month of total completed memberships (does

not have to be recurring) you get immediate access to all "Loyal Members Games" without needing to request them.

 

Click here to read more details about "Loyal Members Games".

 

 

4. HOW OFTEN DO YOU UPDATE YOUR MEMBERS AREA?

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This may vary as it depends on how much time I have had to create artwork, and if there are any guests submitting content,

if any large projects are released, etc. But information about recent updates are always available on the front page!

 

 

 

TROUBLESHOOTING

 

 

1. WHEN I TRY TO LOG IN, ALL I GET IS AN ACCESS DENIED PAGE?

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This may be caused by several reasons. First, check if your membership has expired, and check if you're writing the correct username

and password. If you're guessing wrong too many times in a row, your IP will get blocked.

Ho

 The most common reasons for not being able to log in, are:

 

1. Your membership has expired.

 

2. Your are typing the wrong username and password. Remember the difference on capital letters! A isn't the same as a, and so on...

 

3. You have been a member before, and have saved the old username and password, and you're automatically trying to log in with those old expired member

details (yes, that is quite common and I've even done it myself on one other site once ^_^;)

 

4. Your account was suspended by Verotel. This may be because of the following: chargebacks, piracy of content from the member sites you've joined,

stolen credit card, etc. If you're  responsible for any of those, Verotel permanentely blocks you from using any of their services again.

 

 

2. I'VE BEEN A MEMBER BEFORE, BUT NOW I CANNOT RE-REGISTER ON YOUR SITE! IT JUST KEEPS GIVING ME AN ERROR..?

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Your details might have been suspended by Verotel. This may be because of the following: chargebacks, piracy of content from the member

sites you've joined, stolen credit card, etc. If you're responsible for any of those, Verotel permanentely blacklists your details and blocks you from

using any of their services again.

 

If you are not responsible for any such actions, then please look at the answer below:

 

 

3. I HAVEN'T DONE ANY CHARGEBACKS, AND I HAVEN'T PIRATED YOUR WORK. HOWEVER, MY CARD IS STILL BEING DECLINED..?

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If you have not been blacklisted by Verotel, there might be several other reasons. Declined by bank errors are getting more common these

days, and the reasons may vary. Here are some possible solutions:

 

1. You may not have enough funds in your account

 

2. You may have written the name on the card wrong (if the name on the card you're using is "John Doe", then you should write that name).

 

4. You may have written the CVC code wrong

 

5. The card type might not be supported (if it's a prepaid card that's not tied to a specific name, then that won't work)

 

6. Sometimes the bank might decline the transaction without giving specific details. Check if your card is enabled for international purchases online.

Some banks also has a limit on how many transactions you can have online during a period of time.

 

7. There are some cases where there are temporary issues with a bank's verification system, causing it to malfunction and giving a decline. Try again

in an hour or so, and see if the problem is still there.